Puppy rehoming FAQ
Questions and answers to consider before applying for a puppy.
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Q. Can you refuse to sell me a puppy even if I've paid for it?
A. Yes. We can cancel your reservation at any time.
In the interest of our dogs' welfare, we reserve the right to refuse to sell a puppy at any time and for any reason, even if you've paid.
In this (very unlikely) event, you would of course, receive a full refund of the puppy price.
If you cancel your reservation for a puppy, we only refund the puppy price but in the case of our refusing to sell you a puppy, we would also refund any payments you have made to us in respect of any costs incurred by us on your behalf (such as microchip or pet passport costs). We will not under any circumstances reimburse you for any other expenses whatsoever.
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